Welcome to our frequently asked questions page. Answers to the most common questions are listed below. Should your question not appear below, please do not hesitate to contact us.

• Can I unsubscribe from the Table Culture e-newsletter?
• Delivery of my order - How long?
• Giftwrapping - How much does it cost?
• How can I view the items that have been purchased off my registry?
• How do I set up an online registry?
• How do I update my registry online?
• What do I do if I am unsatisfied with my purchase?
• When an item is purchased, does my registry automatically get updated?

Can I unsubscribe from the Table Culture e-newsletter?

Please either phone or email us with your request and we will ensure your email address is removed.

Delivery of my order - How long?

Delivery will take between 3- 10 working days within Australia. International deliveries can take up to 3 weeks. If we experience any delays you will be contacted immediatley to inform you of an expected delievry date.

Please allow extra time in the peak period months of November and December due to the high volume of parcels at that time of year. Cut off order dates for December to ensure you recieve order for Christmas day is the close of business 12th of December.

Giftwrapping - How much does it cost?

Giftwrapping is a complimentary service for all online and in store purchases. We use a gloss white paper with an organza ribbon.

How can I view the items that have been purchased off my registry?

You can view all purchased items by clicking logging into your control panel and following the link to your purchased list.

How do I set up an online registry?

Creating a registry is easy! Register your details with us. We require information such as your names, contact details, event details, delivery details and login information. This will enable you and your fiancé to login to your registry and add/delete products and update your details if your circumstances change. Once you've completed the registration you can then start adding products to your registry.

How do I update my registry online?

You can add/delete products or update the quantities of the chosen products you requested or still need. You can also update your contact details by simply logging in to your registry. There you will find all the tools you need.

What do I do if I am unsatisfied with my purchase?

Please refer to 'Guarantees' tab for all your options or contact us to discuss your options.

When an item is purchased, does my registry automatically get updated?

Yes. Your registry is automatically updated after someone purchases something from your registry so that no one else can buy that same product from your registry.